In preparation for the updated software, current Membership Account access is closed. Access will be reopened in the updated software approximately Monday, November 15*. During this short period, please reach out to the following staff members for assistance:
- Membership Materials Request: Jessica Cramer, email@example.com
- ECC Applications: Find your Village Manager in the Staff Directory
- All other inquiries: Submit a Request
Members on ACH monthly auto-drafts: Once access to your updated membership account is reestablished around November 15*, there are a few simple steps you will need to take between November 15 through November 28 to reestablish your monthly drafts. These detailed instructions are available in November’s LakeTalk. The last auto-draft in the current member account was November 3.
Thank you for your continued understanding and patience while this project is completed.
*The November 15 launch date is dependent upon the final internal test. An e-mail will be sent to the community regarding launch information. In the meantime, please read November’s LakeTalk for more information.