Member Services

Updated April 2018

Membership Materials

Membership materials are issued when you move into the community or add a new item to your account. Membership materials consist of a photo ID card and Barcode Permit Stickers. Barcode Permits are issued for any of the following items listed on your account: Member ID Cards, autos, boats, boat trailers, golf carts. Portable basketball hoops receive a non-barcoded permit sticker.

If you do not have a Lake Linganore issued Member ID card, you must log in to your account and upload a photo and proof of residency document for a photo ID card to be issued. This will allow you access to the amenities.

Account Information

Owners have an online membership account that is accessible at any time to update information and make payments for HOA dues. Pay your annual assessments triggers renewal of your barcode permits for the upcoming fiscal year. Doing so keeps all registered items active and valid for amenity use.

Each property owner has an online membership account with a unique user id and password. Online membership accounts are not available for tenants. Membership account records house your communication preferences, contact information, names and ID number of each member of the property (owners & tenants), all vehicles, boats, boat trailers, golf carts and portable basketball hoops registered at the property and more. You may access this information and update it at any time via www.lakelinganore.org and clicking on “My Account.” It is the responsibility of the homeowner to keep this information up to date throughout the year. Payment of your HOA dues through BB&T Bank (dues payments are not accepted at the LLA office) each March triggers the automatic renewal of your Barcode Permits for your Photo IDs, Vehicles, Boats, Boat Trailers, and Golf Carts. If you lease a boat rack, your boat rack lease requires an additional payment. You may pay for the renewal of your boat rack lease through your online membership account. A boat rack payment is a completely separate payment from your annual dues payment.

Your annual dues payments must be made through BB&T. You can mail a check payment to the Florida address on your invoice, along with your coupon, you can take your payment and coupon to the nearest BB&T Branch, or you can pay online through the BB&T website. You can get to the BB&T website through your online membership account by clicking on the HOA DUES TAB or directly to their site at www.bbt.com. Most find it easier to go to their membership account so they can review their account, make any updates, pay for their permits via credit card and then click on the “HOA Dues Account” tab where all of their BB&T account information is available to them right on the screen. Click “Pay Online” directly to the BB&T payment page.

Barcode Permit Stickers

  • ALL Member ID Cards, Vehicles, Boats, Boat Trailers and Golf Carts must display their SPECIFICALLY ASSIGNED Barcode Permit to be valid.
  • BARCODE PERMITS SHOULD NOT BE REMOVED. These stickers are permanent and will not need replacing until they wear out.
  • Barcode Stickers are only issued if you report a barcode permit sticker lost/damaged OR if you “ADD” a new item to your online account.
  • The status of your membership and the status are dependent on your financial status with the HOA. You are required to renew your membership and barcode permits each year by paying your HOA Dues before March 31st.

Annual Renewal of Stickers

Upon payment of your HOA dues, barcode permits for your Photo ID Cards, Vehicles, Boats, Boat Trailers and Golf Carts will be automatically renewed. You may check the current status of your items any time by logging in to your online membership account.

Renewal Season opens February 1st and ends March 31st each year.

Log in to your online membership account (accessible through the LLA homepage).

Click the “HOA Dues Account” tab, then “Pay Online” to pay your dues via the BB&T online payment screen.

Click on “My Membership Account” to review and update your account information as needed.

  • Boat, Boat Trailer & Golf Cart registration is currently free of charge.
  • In addition to your HOA Dues payment, Golf Cart renewals also require a current copy of your insurance policy naming Lake Linganore Association, Inc. as additionally insured to be uploaded annually to your account for your permit to be renewed.
  • Boat Rack Leases are renewed by resigning your lease online and making payment (Visa, MasterCard, Discover) through your online membership account. Rack leases that are not renewed (signed and paid for online) by March 31st will be void, and those racks will be issued to residents waiting for a boat rack. No exceptions.

New Owners

New owners must provide a copy of their settlement sheet and an email address to the LLA staff within 30 days of closing. They will then receive access to their online membership account where they can add their members, upload their photos; add automobiles, boats, and more. This is necessary to receive Member ID cards, barcode permits, and to receive future correspondence, including all news and event notifications, assessment notices, Friday Flyer E-News, and the monthly association news publication – LakeTalk.

New Owners should email llaoffice@lakelinganore.org and request a new owner account setup. Once we have received a copy of your HUD-1 from the settlement company and you have provided an email address, we can set up your account Click here for more details!

New Tenants

New tenants must provide a copy of their lease agreement and an email address to the LLA staff within 30 days of signing. They must also fill out a Tenant Data Sheet signed by the owner to be entered into the Association database. Both of these actions are necessary to receive membership cards, auto barcode permits, and to receive future correspondence.

New Tenants should fill out the Tenant Data Sheet and bring it and a copy of their signed lease to the LLA Office so that we can record your information and provide access to the amenities!

Membership Type/Status

The Lake Linganore Association (LLA) Board of Directors has reviewed the LLA governing documents to provide a more concise definition of membership. Per LLA covenants, a “member” (those who are entitled to membership cards, parking permits and free use of LLA amenities) is strictly defined as the owner and their dependents. However, the Board of Directors recognizes that there may be some unusual circumstances where a membership card and/or parking tags could be issued to others within a household.

Member/Owner
An Owner is a person who is the legal owner of a property in Lake Linganore. (i.e., This person/s name is on the deed). Guests: Owners may have up to 10 guests per household accompany them on the common properties and amenities. Guests at the pools are subject to a $2 entry fee Monday-Thursday and a $5 entry fee Friday-Sunday and Holidays.

Member/Resident
A Resident is a person who resides at a property in Lake Linganore (i.e., spouse, tenant, relative, nanny, children age 12 or older). Guests: Residents may have up to two guests per household accompany them on the common properties and amenities. Guests at the pools are subject to a $2 entry fee Monday-Thursday and a $5 entry fee Friday-Sunday and Holidays.

Member/Child
A Child is a person who is age 11 or younger and resides at a property in Lake Linganore. All residents need a membership ID card, even newborns. Those without an ID are considered a guest of the card-carrying member and will be subject to guest fees at the pools. Guests: Children may have up to two guests. Children (age 11 or younger) must be accompanied by someone 16+ years or older. Guests at the pools are subject to a $2 entry fee Monday-Thursday and a $5 entry fee Friday-Sunday and Holidays.

Member ID Cards

LLA members must have vehicle permits appropriately installed and carry their membership cards with them while at community amenities and common properties. Members should never lend membership cards or parking permits to guests, relatives, etc. Enforcing proper permitting assists Amenity Patrol in ensuring amenities, and Members and their guests enjoy common grounds. Lanyards are available at the LLA office to make carrying cards an easier task.

PERMIT REQUIRED

Members are issued Photo ID Cards with a Barcode permit sticker on the back of the ID card when they move into the community. ID cards and their barcode sticker are issued once and are permanent. Your card with a valid Photo ID Card Barcode Permit Sticker (on the back) allows access to all community amenities. When out using the amenities, members must carry their cards with them. Due to the large number of trespassers who attempt to use the amenities, members must have their ID cards while at the pools, lakes, beaches, dams, parks, trails, playgrounds and tennis courts to be able to prove membership to Ammenity Patrol officers if asked.

Proof of Residency: YYou must be able to prove you live in Lake Linganore to be considered a member and receive membership materials. Owners must provide proof of residency or dependency for any Member(s) they are adding to their account. This is usually in the form of a settlement sheet, HUD-1, Deed, Birth Certificate, and/or school record indicating the students address in Lake Linganore. For a complete list of acceptable document types click here.

To get your card: ID cards are issued once and are permanent. Replacement ID’s can be reprinted for $10 (cash or check). If you are new to the community or have never obtained an ID Card, you may upload your photo and proof of residency to your online account, and we will print and mail your ID card. You may also visit the LLA office at 6718 Coldstream Drive Mon-Fri 9am-5pm, where your photo will be taken, and the card will be produced while you wait.

Lost ID Cards: Call the office to see if anyone has turned in your ID. If so we can mail it to you or you may pick it up. IDs can be reprinted for $10 (cash or check).

Guests

How many guests can you have? Refer to the “Membership Type/Status” section above.

Anyone who does not own property or live in Lake Linganore is a guest. Guests must be in the company of a Member with a valid member ID card at all times when at the amenities.

Guest Passes: Guests are not issued passes, ID Cards, or permits

Guest Fees: Guests at the pools are subject to a $2 entry fee Monday-Thursday and a $5 entry fee Friday-Sunday and Holidays.

Guest Parking:

  • Guests are not issued parking permits.
  • Guest vehicles may park without a permit at the large Coldstream Pool parking lot.
  • Guests staying with members for an extended period should park in the member’s driveway. Parking on the streets is not prohibited in most places unless it could impede the passing of other vehicles or delay emergency response vehicles. In these instances, if a member’s permitted vehicle is parked on the street rather than a guest’s vehicle, the member’s auto barcode permit can help the LLA to identify and contact the owner should the vehicle block emergency vehicles.
  • Guest vehicles cannot park at any beach parking lot; these are reserved for member vehicles only. Guest vehicles parked at beach lots will be towed. Do not place your auto barcode permit on a guest vehicle. Vehicles not registered with LLA and displaying a valid barcode permit will be towed.
  • Guest vehicles are not permitted to park at, on or near community dams.
  • Overnight parking on the streets in Aspen village is not permitted.

Parking/Vehicles

PERMIT REQUIRED

All Member vehicles must be registered through your online membership account. Each vehicle must have the following information documented: year, make, model, color and plate number, to receive a Barcode Parking Permit. These permits must be placed either on the rear window on the bottom left corner (driver’s side) and be clearly visible from the outside or on the front windshield bottom left corner (passenger’s side) and be clearly visible from the outside. Vehicles must display their assigned “Auto Parking Barcode Permit” when parked at any common or amenity area to avoid being towed. License plate numbers and parking permits are cross-referenced and if they do not match the information on file, the barcode is considered stolen and the vehicle may be towed. Guests are not issued parking permits. See the Guest Parking Rules below.

Note: Motorcycles should be registered on your membership account just like any other vehicle. Permits are not issued for these at this time, but are listed on the approved vehicle list.

Guest Parking Rules

  • Guests are not issued parking permits.
  • Guests staying with members for an extended period should park in the member’s driveway. Parking on the streets is not prohibited in most places, unless it could impede the passing of other vehicles or delay emergency response vehicles. In these instances, if a member’s permitted vehicle is parked on the street rather than a guest’s vehicle, the member’s auto barcode permit can help the LLA to identify and contact the owner should the vehicle block emergency response vehicles.
  • Guests are not permitted to any amenity parking lot; these are reserved for Member parking only. Guest vehicles parked at amenity lots will be towed. Do not place your auto barcode permit on a guest vehicle. Vehicles not registered with LLA and displaying a valid barcode permit will be towed. Guests may park at the Coldstream Pool parking lot and be escorted to beaches via the member vehicle.
  • Overnight street parking in Aspen village is not permitted.

Adding a Vehicle:

  • When adding a new vehicle you must click “ADD AUTO” on your account screen.
  • Do not “Edit” an existing vehicle on the screen.
  • “Add Auto” will generate the mailing of a Barcode Permit.
  • “Edit” will not generate the mailing of a Barcode Permit.
  • If you have ADDED a new vehicle to your account and are not in receipt of the Barcode Permit within 10 days, please contact the LLA Office 301-831-6400 x110.
  • Note: Motorcycles should be registered on your membership account just like any other vehicle. Permits are not issued for these at this time, but are listed on the approved vehicle list.

Annual renewal of Auto Permit:

  • Auto Barcode Permits are permanent and renew each year automatically with your HOA dues payment.
  • You will only be issued a new Barcode Permit sticker if; you report a barcode sticker lost or damaged, or if you add a vehicle to your online membership account. Otherwise, your barcode stickers are permanent and will not need replacing until they wear out or the vehicle is sold.

Removing a vehicle:

  • When removing a vehicle, you must click “edit” then select “delete”.

Towing Policy
To help ensure our community remains private for members and their guests, members vehicles must be registered with LLA and display a valid barcode permit to avoid being towed.

Towing is handled by an outside contractor. Towing fees/fines are collected solely by the towing company. The LLA does not reimburse towing fines. Derek’s Towing is the current tow company. If your vehicle has been towed, please call 240-457-7774.

Basketball Hoops

PERMIT REQUIRED

Portable basketball hoops must be registered on your online membership account. Hoops should be moved away from the roadway when the Snow Emergency Plan goes into effect. Permits allow us to identify hoops and notify rightful owners to claim them should they be removed by the LLA or stolen. Permits should be placed on the back of the backboard. Hoops only need to be registered once. Portable basketball hoops may not be used in townhouse or condominium parking areas, including driveways and/or front/side yards. For townhouses, a basketball hoop can only be placed in the back yard of the registered owner.

For single family homes, all basketball hoops must be on the property of the registered owner. Lake Linganore Association reserves the right to demand removal of any temporary basketball hoop deemed to be in a dangerous location (ex: road intersections, blind sight lines, impeding traffic, etc.).

If LLA deems your basketball hoop is in violation, a notice will be placed on the basketball hoop, and the owner will have 48 hours to correct the issue. If not corrected, the LLA will start the violation process with any registered basketball hoop owner or remove any unregistered basketball hoops.

We do not issue Basketball Hoop Permits for West Winds. West Winds ECC has a seperate application process for basketball hoop permits. You can find the West Winds application in the Member Portal.

Boats

PERMIT REQUIRED

ONLY boats operated by electric, wind, or paddle, are allowed on the lakes. Gas powered boats are only permitted on Eaglehead lakes by authorized agencies (County, State, LLA, and Emergency Personnel). All boats must be motorized with electric engine only. Gas motors cannot be stored on boats.

All boats (operated, docked, or on a rack) must display their assigned “Boat Barcode Permit” on one end of the boat and be visible at all times. Boat registration for an LLA Boat Permit is currently free of charge. If you keep your boat on your property, it must be stored out of sight from street view.

Adding a boat:

  • When adding a new boat you must click “ADD BOAT” on your account screen.
  • Do not “Edit” an existing boat on the screen.
  • “Add Boat” will generate the mailing of a Barcode Permit.
  • “Edit” will not generate the mailing of a Barcode Permit.
  • If you have ADDED a new boat to your account and are not in receipt of the Barcode Permit within 10 days, please contact the LLA Office 301-831-6400 x110.

Annual renewal of boat permit:

  • Boat Barcode Permits are permanent and renew each year automatically with your HOA dues payment.
  • You will only be issued a new Barcode Permit sticker if; you report a barcode sticker lost or damaged, or if you add a boat to your online membership account. Otherwise, your barcode stickers are permanent and will not need replacing until they wear out or the boat is sold.

Removing a boat:

  • When removing a boat you must click “edit” then select “delete”.

State Boating & Fishing Requirements

The State of Maryland owns all flowing waters and as a result, all state laws regarding flowing waters are in effect and do impact usage on Eaglehead lakes, which are privately owned by the LLA. You are required to license your boat with the state and must obtain a state license to fish on Eaglehead lakes. Eaglehead lakes are privately owned and only LLA members are permitted to fish or boat on them. Please make sure that you have the appropriate LLA and Maryland State credentials.

Department of Natural Resources: Boating
Department of Natural Resources: Fishing

Boat Racks

LEASE REQUIRED

Boat Rack leases range in price from $75-$150 and are renewed annually in March to members in good standing. Boats are permitted to stay on the racks year round, however they must be removed from the racks upon request by LLA staff for annual repairs and maintenance.

  • Boat Rack Leases are renewed by resigning your lease online and making payment (Visa, MasterCard, Discover) through your online membership account. Rack leases that are not renewed (signed and paid for online) by March 31st will be void and those racks will be issued to residents on the boat rack waiting list. No exceptions.

There is a waiting list for the boat racks. If you would like to be added to the waiting list, log in to your membership account and click on the “Request a Boat Rack” button and fill out the request. When a boat rack becomes available meeting your requirements, you will receive an email notification.

Boat racks are inspected periodically throughout the year to ensure compliance. Any boats not in compliance (i.e., found in the wrong space, on the ground, without a valid boat barcode permit, or with the barcode in the wrong location, etc.) are confiscated and sold at auction if unclaimed within 30 days.

Boat Auctions occur on average every two years (when there are enough boats to justify holding an auction) and Residents are notified of upcoming boat auctions via the Friday Flyer.

Boat Trailers

PERMIT REQUIRED

Boat trailers must use designated launching ramps and display their assigned “Trailer Barcode Permit” when in any common or amenity area to avoid being towed. Boat Trailer registration for an LLA Trailer Permit is currently free of charge. If you keep your boat trailer on your property it must be stored out of sight from the community.

Adding a boat trailer:

  • When adding a new boat trailer you must click “ADD TRAILER” on your account screen.
  • Do not “Edit” an existing trailer on the screen.
  • “Add Trailer” will generate the mailing of a Barcode Permit.
  • “Edit” will not generate the mailing of a Barcode Permit.
  • If you have ADDED a new boat trailer to your account and are not in receipt of the Barcode Permit within 10 days, please contact the LLA Office 301-831-6400 x110.

Annual renewal of boat permit:

  • Trailer Barcode Permits are permanent and renew each year automatically with your HOA dues payment.
  • You will only be issued a new Barcode Permit sticker if; you report a barcode sticker lost or damaged, or if you add a boat trailer to your online membership account. Otherwise, your barcode stickers are permanent and will not need replacing until they wear out or the trailer is sold.

Removing a boat trailer:

  • When removing a boat trailer you must click “edit” then select “delete”.

Golf Carts

PERMIT REQUIRED

Golf Carts must be registered on your membership account and display a valid LLA golf cart barcode permit on the front quarter panel, on the driver’s side of the cart and remain clearly visible at all times. Golf Cart registration for an LLA Golf Cart Permit is currently free of charge.

Before you buy or register a golf cart:
Lake Linganore is not a golf cart accessible community. There are very few paths that allow golf cart use. Golf Carts are permitted on designated pathways but are not permitted for on-road use. Road use is governed by state laws and patrolled and enforced by the Frederick County Sheriff’s office.

  • You must read and understand the Golf Cart Rules & Regulations.
  • Initial and sign a waiver.
  • Upload a copy of your driver’s license.
  • Upload a copy of your insurance policy naming Lake Linganore Association, Inc. as additionally insured.
  • All of this can be done through your online membership account.

Adding a Golf Cart:

  • When adding a new golf cart you must click “ADD GOLF CART” on your account screen.
  • Do not “Edit” an existing golf cart on the screen.
  • “Add Golf Cart” will generate the mailing of a Barcode Permit.
  • “Edit” will not generate the mailing of a Barcode Permit.
  • If you have ADDED a new golf cart to your account and are not in receipt of the Barcode Permit within 10 days, please contact the LLA Office 301-831-6400 x110.

Annual renewal of golf cart permit:

  • Golf Cart Barcode Permits are permanent and renew each year automatically with your HOA dues payment.
  • In addition to the payment of your HOA dues, Golf Cart renewals also require a current copy of your golf cart insurance policy naming Lake Linganore Association, Inc. as additionally insured to be uploaded annually to your account for your permit to be renewed.
  • You will only be issued a new Barcode Permit sticker if; you report a barcode sticker lost or damaged, or if you add a golf cart to your online membership account. Otherwise, your barcode stickers are permanent and will not need replacing until they wear out or the golf cart is sold.

Removing a gold cart:

  • When removing a golf cart, you must click “edit” then select “delete.”

Rentals

Cabanas

There are approximately 30 (8’x10’) cabanas surrounding the Coldstream Pool that are available for lease during the summer season. Cabanas are a convenient way to store items such as mini-refrigerators, pool toys, beach towels and other items that you use at the pools. Cabana rentals are $75 for the season, from Memorial Day Weekend to Labor Day Weekend. They are available on a first come first serve basis to members in good standing. Please stop by the LLA office at 6718 Coldstream Drive Monday-Friday 9am-5pm to secure your cabana lease. Payment & signature are required.

To check availability, contact the front office at 301-831-6400 ext. 110.

Annual Membership Meeting

The LLA Annual Membership Meeting is held in May every year, and it is held in conjunction with the Board of Directors Election. The location of the meeting is announced in the monthly community publication LakeTalk and on the LLA web site. The primary purpose of this meeting is to elect a board of directors and to report the state of the association to LLA Members.